UNFORGETTABLE GETAWAYS LLC

TERMS & CONDITIONS

PASSPORTS: Everyone, including children and infants, MUST have a VALID passport to travel internationally (not Passport Card). Failure to comply will result in denial of boarding, no refund, no exceptions (out of the USA). Unforgettable GetawaysLLC is NOT responsible for passports in ANY way. Passports are required to be valid for 6 months from your return date. PASSPORT CARDS ARE NOT VALID FOR TRAVEL INTERNATIONALLY VIA AIR!
HONEYMOON & ANNIVERSARY TRAVELERS: You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon/anniversary package (photo copy is recommended). Failure to have such proof of marriage will result in the resort denying these complimentary privileges (if applicable). PLEASE notify your Unforgettable Getaways LLC agent if you are celebrating a Honeymoon or Anniversary so that they can annotate this in your reservation. Typically, resorts will honor these packages up to 30 days before or after your honeymoon/anniversary date.
CHANGES TO RESERVATIONS: ANY changes made to your existing room reservation are subject to the current rates, promotions, and terms at the time of change. In addition, we understand that sometimes situations arise and there may be the need to adjust dates of travel and/or room category due to unforeseen circumstances. Unforgettable Getaways LLC will allow one (1) free adjustment per room reservation without there being any additional fees added. Moving forward, Unforgettable Getaways LLC reserves the right to charge a $25 Service Fee for having to make additional changes to an existing reservation.
FINAL PAYMENT: The final payment MUST be received NO LATER THAN 45 days prior to departure unless otherwise noted. Final payments are not automatically charged. Please note your calendar of this final payment date as reminders may not be sent, however we try to send reminders about a week before it’s due. You must contact me at 855-585-6969 or [email protected] on the date you'd like the payment to be posted. Unforgettable Getaways LLC is not responsible for cancellations due to payments made after this date. Late fees will apply.
CANCELLATION PENALTIES: Pertaining to the room portion of your trip; once your reservation is made a $150 nonrefundable penalty will be assessed up until any additional resort penalties take effect. The aforementioned is per person or entire room canceling (so if 1 person within the room cancels these same rules apply for that person). Regarding Airline tickets: if Unforgettable Getaways LLC booked your tickets, they are 100% non- refundable and subject to individual airline penalties/fees (see insurance below).
LATE FEES: Final payments not received prior to the due date above will incur a $25 per person late fee. All reservations are subject to cancellation and hotel penalties as described above if final payment is not received on the due date. Late fees are not covered by the travel insurance and are always non-refundable.